Use the links below to easily find the answer to your questions.
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RockYou! General Questions
- Is this free?
- How do I make a slideshow?
- Do I need an account?
- How many photos can I upload?
- How many slideshows can I mske?
- How long will my slideshow be saved?
- How do I resize my photo?
- Can I save the slideshow to a CD-ROM/DVD or desktop?
- How can I get a copy of a photo on a slideshow?
Account/Login Problems
- Help! I can't sign in!
- I send a password request but I never get it. What's wrong?
- How do I change my email?
- How do I delete an account?
- How do I change my password?
Slideshows
- My slideshow is not appearing in Myspace, Friendster, Hi5, etc...
- My slideshow is not in my account.
- I can't see the captions/text in my slideshow.
- Why do I have the hotlinking/frog image on my slideshow?
- How do I delete a Slideshow, Scratcher, or Glittertext from Myspace, Hi5, Blogger, etc.
- Help! I can't drag and drop or add text to my slideshow.
- My slideshows appears very small on Myspace. What's wrong?
- I have dialup AOL and I can't see my slideshow.
- How do I combine slideshows?
- How can I add pictures to my slideshow?
- How do I upload photos from MySpace / Bebo / Friendster / Hi5 / Tagged / Photobucket /Facebook?
- How do I edit a Slideshow I've already created?
- How canI change the privacy settings of my Slideshow?
- How can I add a theme to my Slideshow?
- How can Ire-arrange my photos in my Slideshow?
- How do I select a different style?
- How canI delete a photo?
- How do I edit the captions under my photos?
- How do I change the color and size of my captions?
- How can I change the size of my Slideshow?
- Is there an easy way to look at all the images in a Slideshow?
- How do I add music to my Slideshow?
- Can I listen to a song before I add it to my Slideshow?
- How do I make my song not play automatically?
- How do I remove a song from my Slideshow?
- I don't see any songs that I like. Can I add my own song?
- How do I request that a genre, artist or song to be added to RockYou?
Blogs
Privacy
- How do I make my account private?
- How do I make my slideshow private?
- What can I do if someone stole my photo and made a slideshow with it?
Other questions
- I have concerns with something I've seen on your site. What can I do?
- I have an neat idea for a new feature? How can I contact you guys?
- Can I add music to the slideshow?
- How do I clear the cache?
- How do I clear cookies in my browser?
How to post to various sites
- How to add a slideshow to Myspace
- How to add a slideshow to Hi5
- How to add a slideshow to Blogger
- How to add a slideshow to Friendster
- How to add a slideshow to Xanga
- How to add a slideshow to Freewebs
- How to add a slideshow to Tagged
- How to add a slideshow to Blackplanet
General Questions
- Is this free?
- How do I make a slideshow?
- Go to www.rockyou.com
- Click on the 'Create Slideshow' button or else click on a featured slideshow to use that theme/music.
- Upload photos, using one of the tabs ('My Files', 'MySpace', 'Hi5' or other sites) and follow the instructions there
- Click 'Customize' and select from the various choices such as transitions, themes, music, backgrounds, and caption options.
- Repeat adding photos as necessary
- Click 'Save'
- Enter your email address (recommended) and it will bring you to another page with the code and instructions on how to post the code to MySpace, Hi5, and other sites.
- Do I need an account?
- How many photos can I upload?
- How many slideshows can I make?
- How long will my slideshow be saved?
- How do I resize my photo?
- Can I save the slideshow to a CD-ROM/DVD or desktop?
- How can I get a copy of a photo on a slideshow?
Yes, this is completely free.
No, you do not need an account to create a slideshow, scratcher, or the glittertext. However, you will not be able to go back an edit it once you leave RockYou without saving it to an account.
There is no limit to the number of photos you can upload. However, they must be in jpeg, gif, or png format and less than 3MB in size.
There is also no limit to the number of slideshows you make.
The slideshows will be on our servers until you delete it.
If they are greater than 3MB then this is a simple suggestion to reduce the size of your photos:
If you have a PC, then go to Start
->Programs->Accessories->Paint
Load your image into Paint
Click Image->Stretch/Skew
Use Horizontal/Vertical Stretch to make your picture smaller and save it in jpg format.
The slideshows are Flash scripts and cannot be saved or burned.
If the slideshow is public then you can right-click on the thumbnail and save the photo. If it is private then you need to ask that person for it.
Account/Login Problems
- Help! I can't sign in!
- I sent a password recovery request but I never got it. What's wrong?
- How do I change my email?
- How do I delete an account?
- How do I change my password?
Our site requires cookies to be enabled in your browser, in order for you to login. If you have a virus or privacy software like McAfee, Norton, etc... then you'll need to check its settings so that it allows cookies for rockyou.com.
If you have a still have a problem then contact us.
Check your trash or spam folder first. If you still don't see it then send an email to support@rockyou.com
Contact us with message with your new and old email along with the password.
Login into your account
Click 'Account/Privacy'
Click the link next to 'Delete Account'
Enter your Reason and Password
Click 'Delete Account' button.
Login into your account.
Click Account/Privacy on the left hand navigation window.
Click the change password link.
Enter your old password and new password
Click 'Save'
Slideshows
- My slideshow is not appearing in Myspace, Friendster, Hi5, etc...
- My slideshow is not in my account.
- I can't see the captions/text in my slideshow.
- Why do I have the hotlinking/frog image in my slideshow?
- How do I delete a slideshow, scratcher, or glittertext from Myspace, Hi5, Friendster, Blogger, etc.
- Help! I can't drag and drop or add text to my slideshow.
- My slideshows appears very small on Myspace. What's wrong?
- I have dialup AOL and I can't see my slideshow.
- How do I combine slideshows?
- How can I add pictures to my slideshow?
- How do I upload photos from MySpace / Bebo / Friendster / Hi5 / Tagged / Photobucket /Facebook?
- How do I edit a Slideshow I've already created?
- How can I change the privacy settings of my Slideshow?
- How can I add a theme to my Slideshow?
- How can I re-arrange my photos in my Slideshow?
- How do I select a different style?
- How can I delete a photo?
- How do I edit the captions under my photos?
- How do I change the color and size of my captions?
- How can I change the size of my Slideshow?
- Is there an easy way to look at all the images in a Slideshow?
- How do I add music to my Slideshow?
- Can I listen to a song before I add it to my Slideshow?
- How do I make my song not play automatically?
- How do I remove a song from my Slideshow?
- I don't see any songs that I like. Can I add my own song?
- How do I request that a genre, artist or song to be added to RockYou?
Here are several things to check for:
What version of Flash are you using?
Click http://www.macromedia.com/software/flash/about/ to check.
Click http://www.macromedia.com/go/getflashplayer/ to get the latest version.
Your browser could be reading from old cache data. Clear it and check again.
If you installed a new layout then that could be the cause of the slideshow not playing.
Check to see if the code is in between the < style > < /style > tags.
If it is then move the RockYou code to either before or after the < style > tags and check again.
Otherwise, contact us with the URL of your page (if it is private then make it public) and we'll take a look.
Contact us with the link or instanceid of the slideshow and let us know. If you just create a slideshow then it could just take a bit longer than 15 minutes for it to appear.
Try clearing the browser cache and check again.
Your photos are hosted by Imageshack and they may not support that image. Your photos are still there but they cannot be seen on our site. We recommend that you re-upload those images again using the My Files uploader. Contact us. and we'll help you out with the links to the images.
Login into your Myspace, Hi5, etc. account and look for the Rockyou code in your profile and remove it.
< embed src="http://apps.rockyou.com/rockyou.swf?instanceid=&ver=060913" quality="high"
salign="lt" width="341" height="256" wmode="transparent" name="rockyou"
type="application/x-shockwave-flash"
pluginspage="http://www.macromedia.com/go/getflashplayer"/>
< a target="_BLANK"
href="http://www.rockyou.com?type=slideshow&refid=">< img title="RockYou slideshow"
src="http://apps.rockyou.com/images/logo-mini.gif" border="0">< /a> < a target="_BLANK"
href="http://www.rockyou.com/viewslideshow.php?instanceid=">< img title="View More"
src="http://apps.rockyou.com/images/icons/view.gif" border="0">< /a> < a target="_BLANK"
href="http://www.rockyou.com/addfavorite.php?instanceid=">< img title="Add to Favorite"
src="http://apps.rockyou.com/images/icons/add_favorite.gif" border="0">< /a> < a
target="_BLANK" href="http://www.rockyou.com/viewslideshow.php?instanceid=&action=rate">< img
title="Rate Me" src="http://apps.rockyou.com/images/icons/rate_me.gif" border="0">< /a> < a
target="_BLANK" href="http://www.rockyou.com/viewslideshow.php?instanceid=&action=email">< img
title="Email & Share" src="http://apps.rockyou.com/images/icons/email.gif" border="0">< /a> < a
target="_BLANK" href="http://www.rockyou.com/viewslideshow.php?instanceid=&action=note">< img
title="Add Note" src="http://apps.rockyou.com/images/icons/comment.gif" border="0">< /a> < a
target="_BLANK" href="http://www.rockyou.com/slideshow-create.php?refid=">Create Your Own!<
/a>
Check if your javascript is enabled.
For Internet Explorer 6.0+:
Click 'Tools' from the top menu
Choose 'Internet Options'
Click on 'Security' tab
Click on 'Custom Level'
Look for 'Scripting' and select 'Enable' under 'Active Scripting'
Click 'OK'.
For Firefox:
Click 'Tools' from the top menu
Choose 'Options'
Choose 'Content' from the top navigation
Choose 'Enable JavaScript'
Click OK.
Check your layout code, look the embed code in between the < style > < /style > and remove it:
For example:
< style >
.
.
embed, object {display:block; width:220px; height:38px;}
.
.
< /style>
AOL will compress images. Our slideshow cannot work will not work properly with compress images. Go to your browser settings (tools, internet
options) and check to see if image compression is disable.
Another option is to try another browser like Firefox.
Send us a message with the instanceid or url to the slideshows and we'll make it so.
For example: http://www.rockyou.com/show_my_gallery.php?instanceid=13193054
You can add pictures to a slideshow that you've saved to your RockYou account.
1. Go to My Stuff, and click on the Edit link (with the Pencil icon) for one of your slideshows.
2. Click on the tab where you have your photos (Choose 'My Files' to upload from your computer, or enter your login info for MySpace, Photobucket, Hi5, etc. For more info, see the next question).
3. Upload photos. Optional: You can choose the 'Upload to Front' option to put your new photos at the beginning of your slideshow.
4. Save your slideshow
5. If your slideshow is on MySpace, Bebo, Hi5,Friendster or Orkut, there's no need to republish your slideshow! Your slideshow will automatically update in a few minutes.
You can upload photos from various social networking sites on your slideshow.
1. Click the tab of you're the site you would like to upload photos from (either Myspace, Bebo, Friendster, etc, depending on which site you use) located on the left side of the 'Add Photos' box.
2. Depending on you social network, further instructions vary. You will find these instructions in the 'Add Photos' box.
You can edit previously created slideshows as well.
1. After you have created an account, go to your home page(also called MyStuff).
2. Click the pencil icon below the slideshow you would like to edit.
3. From here, you should be able to edit every aspect of your slideshow.
1. Go to the 'Customize' box, and click the 'Privacy' tab(at the very bottom)
2. Here you can choose to have other people: Share Your Show, Comment on Your Show, See Your Shows via Search, Top shows, and other Browsing, and Receive Email updates.
You can add themes to your slideshow by:
1. Go to the 'Customize' box, and click the 'Themes' tab.
2. Here you can choose different between 8 types of themes, or to remove a theme.
1. In order to rearrange your photos in your Slideshows ,go to the bottom of the page. And find the area where all of your pictures in your slideshow are being displayed.
2. To rearrange photos, simply click and drag photos to where you want them.
1. To select a different style for your Slideshow, go to the top of the page, and find the box at the right of your slideshow and below the RockYou logo, labeled 'Pick A Style'.
2. Choose between multiple styles for your slideshow.
a. Styles come with a background and a song. If you want a background without the song, click the style, and then delete the song the 'Music' box near the top right corner of your slideshow.
You can also delete photos from your slideshow.
1. Go to the bottom of the page, and find the area where all of your pictures in your slideshow are being displayed.
2. To delete, simply click the [X] in the upper right corner of the photo you want to delete.
1. Go to the bottom of the page, and find the area where all of your pictures in your slideshow are being displayed.
2. Underneath the pictures, your current captions will be displayed in a white box. To edit these captions, click on the current caption, and type your new caption in the text box.
1. Go to the 'Customize' box and click the tab 'Captions'.
2. Here you can choose to edit: Text Transitions, Text Color, Text Size, Panel Color, and Panel Transparency.
1. Go to the 'Customize' box, and click the 'Sizing' tab.
2. Here you can choose to change the size of your slideshow ranging from XS to XXL. Simply click the box with the size you would like your slideshow to be.
You can view all the images in a Slideshow by:
1. Go to your homepage/MyStuff page, the go to your "My Gallery" page.
2. From you 'My Gallery' page you will be able to view all of your pictures.
You can choose from over 50 songs to add to your RockYou slideshow.
1. Look to the right of the 'Add Photos' box. There will be another box titled 'Customize'.
2. On the far right of the 'Customize' box, click the 'Music' tab.
3. Browse through the songs and find one that you would like to add to your profile. Then click the blue plus sign and it will be added to your slideshow.
You can listen to songs before you add it to your slideshow.
1. Go to the 'Music' tab in the 'Customize' box, and find a song.
2. Click the green triangle to listen to it.
a. If you like it, click the blue plus sign to add it to your slideshow.
You can choose to have your song play automatically or not. In order to have your song NOT play automatically:
1. After you publish your slideshow, you will see a sound icon in bottom right corner of your slideshow
2. You song should be playing automatically. Click the sound icon once to mute.
1. Your slideshow will be playing at the top of the main page. Look for a box near the upper right corner of your slideshow which will display 'Music: (your chosen song and artist)'.
2. To remove a single song, click the '[X]' at the end of the song.
3. To remove all songs from your slideshow, click 'Clear Songs'
(we don't currently have support for this, but if you have a request for a song, send us an email )
If you have a request for a song, email us at support@rockyou.com
Blog
- I get an error 'Stop showing HTML errors for this post' when I post to blogger. What's wrong?
This is a bug with the IE browser. Check the box that say 'Stop showing HTML errors for this post' and click 'Publish'.
Privacy
- How do I make my account private?
- How do I make my slideshow private?
- What can I do if someone stole my photo and made a slideshow with it?
Login into your account.
Click on the 'Account/Privacy' link
Uncheck the box next to 'Sharing Preference'
Click 'Save Changes'
Login into your account.
Click 'Edit'
Uncheck the box 'Allow Sharing'
Click 'Save/Done'
Please contact us with the link to the slideshow and where it is posted. We will need additional information such as actual photos within the slideshows.
Other questions
- I have concerns with a slideshow I've seen on your site. What can I do?
- I have an neat idea for a new feature? How can I contact you guys?
- Can I add music to the slideshow?
- How do I clear the cache?
- How do I clear cookies in my browser?
Please send us the link to the slideshow and we will review it against our Terms of Use, and take appropriate action as required.
We love to hear about any ideas you have. Please send them through here.
No, not yet. We are looking into this.
For Internet Explorer:
From the top menu:
Tools > Internet Options > General tab
Click 'Delete Files' button and OK.
For Firefox:
From the top menu:
Tools > Options > Privacy > Cache tab
Click 'Clear Cache Now' and OK.
For Opera:
From the top menu:
Tools > Preferences > Advanced > History > Disc cache
Click 'Empty now' and OK.
For Netscape:
From the top menu:
Tools > Options > Privacy > Cache
Click 'Clear Cache' and OK.
For Internet Explorer:
From the top menu:
Tools > Internet Options > General tab
Click 'Delete Cookies' button and OK.
For Firefox:
From the top menu:
Tools > Options > Privacy > Cookies tab
Click 'Clear Cookies Now' and OK.
For Opera:
From the top menu:
Tools > Options > Privacy > Cookies
Click 'Manage cookies' and click 'Delete' on the selected cookies and OK.
For Netscape:
From the top menu:
Tools > Options > Privacy > Cookies
Click 'Clear' and OK.
How to add a slideshow to MySpace
- Login to your www.myspace.com
- Click 'Edit Profile'
- You can paste the code in any of these sections 'About Me', 'I'd Like to Meet', 'Interests', 'Music', 'Movies', 'Television', 'Books', or 'Heroes'.
- Click 'Preview Section'
- If Ok, click 'Save all Changes'
How to add a slideshow to Hi5?
- Login to your www.hi5.com
- Click on the 'My Profile' tab at the top
- Click on 'Edit'
- Add the code to either the 'Interests' or 'Lifestyles' sections.
- Click on 'Save Profile'
How to add a slideshow to Blogger
- Login to www.blogger.com
- Click on your blog name under the 'Blogs' section
- Click on the 'Posting' tab
- Enter the Slide Show code into the 'Edit HTML' tab
- Check the box that says 'Stop showing HTML errors for this post' message
- Click on 'Publish Post'
How to add a slideshow to Friendster
- Login to www.friendster.com
- Click on the 'My Profile' tab at the top
- Click on the 'Edit Profile' link
- Paste the Slide Show code into the 'About Me' or 'Describe Who You Want to Meet' section
- Click on 'Save'
How to add a slideshow to Xanga
- Login to www.xanga.com
- Click on 'Account Info' on the left
- Paste the code in the 'About Me' section
- Click 'Save'
- You can also post within the blog by clicking on 'New Weblog Entry' at the top
- Click 'Edit HTML' link at the top
- Paste the code into this section
- Click on 'Submit'
How to add a slideshow to Freewebs
- Login to www.freewebs.com
- Click on 'Site Manager'
- Click on 'Edit'
- Paste the code into the section
- Click 'Save'
How to add a slideshow to Tagged
- Login to www.tagged.com
- In 'My Journal' click on 'Write to Journal'
- Click on 'Embed' button
- Paste the code into the section
- Click 'Submit'
How to add a slideshow to Blackplanet
- Login to www.blackplanet.com
- Click 'Edit' next to your user name
- Click 'Personal Message' and paste the code
- Click 'Finish' and you're done
How to add a slideshow to Gigya
- Login to www.gigya.com
- Click 'Compose'
- Click 'Add Fun' tab
- Paste the code in the text box
- Click 'Click here to add code'
- Compose your email and click 'Send'
